Our Service Delivery

NDIS Approved Participant Support

WE RESPECT THE PRIVACY AND CONFIDENTIALITY OF YOUR INFORMATION.

When you become a client of Lead Consulting we make an electronic and paper record that contains personal information about you and the nature of your business with us. This document is updated every time you contact us. You will be added to our mailing list for internal communications to ensure you receive the most professional service from us. We also keep a historical record of your business dealings with us. Rest assured this information is securely held and in accordance with the privacy and records management laws that govern them.

WE ARE COMMITTED TO CONTINUOUS IMPROVEMENT.

And we appreciate the feedback we receive from you. It’s important to us. Our officers are professional and the best at their work. They are trained to ensure all dealings with clients are smooth and efficient. All of your issues or concerns will be handled appropriately. Should you wish to make any suggestions for improvement or complement our services send us an email, review us on google or send us an enquiry.

WE ARE COMMITTED TO WORKING HARMONIOUSLY WITH OUR REGULATORY BODIES.

All of our work complies with the relevant Commonwealth and Victorian laws in place. As NDIS service providers and consultants we also provide coaching and mentoring to other providers. The key areas we focus on are working with both the participant and their provider to plan and monitor support plans. We want our clients to succeed therefore we do what it takes to set them in the right direction to achieve goals.

OUR REACH IS UNIVERSAL!

We work to better the community we live in, our clients originate from all over the world. We celebrate the rich cultural diversity that we are involved with. We aim to improve a person’s motivation and confidence. We link participants to other organisations to form successful business partnerships in their local communities.