WE RESPECT THE PRIVACY AND CONFIDENTIALITY OF YOUR INFORMATION.

When you become a client of Lead Consulting, we make an electronic and paper record that contains personal information about you. We will inform you of what information we will collect and how we will use it. You have the right to refuse consent for your information to be collected. We will continue to update your information, so that we are only using current details.

Rest assured your information is securely held and will only be accessed by approved workers, in accordance with privacy and records management laws. A copy of our Privacy Policy can be provided upon request.

WE ARE COMMITTED TO CONTINUOUS IMPROVEMENT.

We appreciate the feedback we receive from you. It’s important to us and we will use it to improve the services we provide to all participants. We will handle your issues or concerns appropriately. Should you wish to make any suggestions for improvement or complement our services, send us an email, review us on google, or send us an enquiry.

WE ARE COMMITTED TO WORKING HARMONIOUSLY WITH OUR REGULATORY BODIES.

As an NDIS provider, LEAD Consulting will operate in accordance with the requirements of the NDIS Quality and Safeguarding Commission. This includes the NDIS Practice Standards, specifying the quality standards to be met by LEAD Consulting Services, and the NDIS Code of Conduct, outlining how LEAD Consulting workers will act when dealing with participants.

More information can be found in the ‘Quality and Safeguards’ page, below.

WORKING FOR THE COMMUNITY

Our clients originate from all over the world, and we work to better the community we live in and celebrate the rich cultural diversity that we are involved with.

We aim to improve the motivation and confidence of everyone we work with. We link participants to other organisations to form successful business partnerships in their local communities.