Quality and Safeguards
NDIS Commission’s Quality and Safeguards Practice Standards
The NDIS Commission’s Quality and Safeguards Practice Standards specify the quality standards to be met by LEAD Consulting Services, as registered NDIS providers of supports and services to NDIS participants. Together with the NDIS Code of Conduct, the NDIS Practice Standards build our participants’ awareness of what quality service provision they should expect from us.
WE AIM TO COMPLY WITH THE NDIS CODE OF CONDUCT
The Code of Conduct requires workers and providers who deliver NDIS supports to:
— act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions
— respect the privacy of people with disability
— provide supports and services in a safe and competent manner with care and skill
— act with integrity, honesty, and transparency
— promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability
— take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect, and abuse of people with disability
— take all reasonable steps to prevent and respond to sexual misconduct.