Our Services
We are Committed to Supporting You
PLAN MANAGEMENT AND ACTING AS A FINANCIAL INTERMEDIARY
Managing funding for supports in a participant’s plan and connecting with NDIS providers.
COORDINATION OF SUPPORTS
Connecting participants to service providers, assisting with managing life stages, and finding transitional supports.
THERAPEUTIC SERVICES
Referrals to Occupational Therapy, Physiotherapy, Nursing, Speech Therapy and Physiology allied health services.
SPECIALIST SUPPORT COORDINATION
This is a higher level of service designed for participants with complex, high-risk situations. It focuses on addressing significant barriers to implementing support plans, working with other agencies, reducing environmental complexity, and building participant capacity.
PROMOTING UNDERSTANDING
We are committed to supporting every participant to access appropriate services and understand their supports.
We will communicate with each participant in the ways that best promote their understanding and can organise translation and interpretation services, as well as AUSLAN.
Our Service Delivery
WE RESPECT THE PRIVACY AND CONFIDENTIALITY OF YOUR INFORMATION.
When you become a participant of Lead Consulting, we make an electronic record that contains personal information about you. We will inform you of what information we will collect and how we will use it. You have the right to refuse consent for your information to be collected. We will continue to update your information, so that we are only using current details.
Rest assured your information is securely held and will only be accessed by approved workers, in accordance with privacy and records management laws.
WE ARE COMMITTED TO CONTINUOUS IMPROVEMENT.
We appreciate the feedback we receive from you. It’s important to us and we will use it to improve the services we provide to all participants. We will handle your issues or concerns appropriately. Should you wish to make any suggestions for improvement, complain or compliment our services, send us an email, review us on google, or send us an enquiry via the contact form.
WE ARE COMMITTED TO WORKING HARMONIOUSLY WITH OUR REGULATORY BODIES.
As an NDIS provider, LEAD Consulting will operate in accordance with the requirements of the NDIS Quality and Safeguarding Commission. This includes the NDIS Practice Standards, specifying the quality standards to be met by LEAD Consulting Services, and the NDIS Code of Conduct, outlining how LEAD Consulting workers will act when dealing with participants.
More information can be found in the ‘Quality and Safeguards’ page, below.
WORKING FOR THE COMMUNITY
Our clients originate from all over the world, and we work to better the community we live in and celebrate the rich cultural diversity that we are involved with.
We aim to improve the motivation and confidence of everyone we work with. We link participants to other organisations to form successful business partnerships in their local communities.
INCREASING A PERSON’S CAPACITY TO LIVE AN INDEPENDENT, QUALITY LIFE
At LEAD Consulting, we assist the participant to understand and access the funded supports in their Plan, link into appropriate providers and exercise choice and control over the supports they receive.
Our capacity building and training in plan administration and management with our participants builds their capacity to undertake tasks associated with the management of their supports, including engaging providers, developing service agreements, maintaining records, and claiming payments from the NDIA independently.
We prepare routine Assessments, Progress, and Outcome reports as prescribed by the National Disability Insurance Agency.
PROMOTING CHOICE AND CONTROL
A participant has Choice and Control over the services they receive. At LEAD Consulting, we help participants to make decisions about the services they receive, including by:
- Building their capacity to manage their NDIS Plan.
- Supporting their dignity of risk in decision making.
- Managing and minimising risk.
- Supporting them to engage an advocate.
- Supporting them to engage interpretation or translation services.
- Seeking their feedback about services and handling any complaints.
Cost of services
Our services are costed in line with the NDIS Support Catalogue 2025-26 and charged as follows:
CB DAILY LIVING
Assistance In Coordinating Or Managing Life Stages, Transitions And Supports
Level 1: Support Connection
7_001_0106_8_3
$74.63 / hour
Level 2: Coordination Of Supports
7_002_0106_8_3
$100.14 / hour
Level 3: Specialist Support Coordination
7_004_0132_8_3
$190.54 / hour
CB CHOICE AND CONTROL
Management Of Funding For Supports In participants Plan
Management – Financial Administration
14_034_0127_8 _3
$104.45/month
Plan Management And Financial Capacity Building – Set Up Costs
14_033_0127_8_3
$232.35 Each
Our costs may vary according to changes in NDIS Prices, but will always be in accordance with the NDIS Support Catalogue.
