Our Role as Support Coordinators
BUILDING CAPACITY
The NDIA guidelines state that all Support Coordination is to be used as capacity-building support. The structure of the support is within a time frame, where support is initially funded and tapers off as we assist to increase participant’s capacity to become more independent.
LINKING PARTICIPANTS TO NON NDIS SUPPORT
Support Coordination is described in the NDIS Price Guide as assistance to strengthen participant’s ability to connect with informal, mainstream and funded supports.
As Support Coordinators, we do not limit ourselves to ‘funded supports’. Instead, we work with our participants to reduce their reliance on paid support by exploring ways to make progress towards goals that don’t involve paid support at all.
We undertake the role of NDIS capacity building supports, by partially fulfilling the role of Case Coordinators. We do this to support participants by building resilience in their support network.
We support our client’s with life transition planning, skills development and plan management. We monitor and support a participant’s plan budget, maintain accountability and transparency in all our dealings with participant’s money.
WORKING IN PARTNERSHIP WITH THE PARTICIPANTS
We work to help our participants understand choice and control on a spectrum. Taking an NDIS plan from approval to implementation might involve many small decisions. To find the best solutions we undertake individualised research in order to link the best outcomes for our clients. We recognize that support needs to be ‘reasonable’ and ‘necessary’ and that these support systems may need to continue outside of NDIS funding in future years.
We engage and empower participants and their families and carers the whole way along the journey.
